Job Role: Customer Support Executive

Department: Customer Service

Experience: 1–2 years

Age: Below 40 yrs

Employment Type: Full time

Responsibilities
Handle customer queries through calls, emails, and chat.
Understand customer concerns and provide suitable solutions.
Resolve complaints professionally and within the given time.
Maintain accurate records of customer interactions.
Follow up with customers when required.
Coordinate with other departments to resolve customer issues.
Provide information about products/services, orders, payments, and processes.
Maintain a positive and qualified relationship with customers.

Requirements:
Valuable communication skills in English/Hindi/Marathi.
Basic computer knowledge and MS Office skills.
Good listening and problem-solving abilities.
Patience and a customer-friendly attitude.
Ability to work in a team and handle multiple queries.

Key Skills: Customer Service Communication Problem Solving Active Listening MS Office Email & Chat Support Teamwork Time Management

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Kharadi
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📍 Kharadi