The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. The role involves coordinating with sales, logistics, and distribution teams to provide timely support and maintain customer satisfaction.

Key Responsibilities
Respond to customer calls, emails, and queries professionally.
Handle customer complaints and ensure prompt resolution.
Process and track customer orders and deliveries.
Coordinate with sales, warehouse, and logistics teams to resolve issues.
Maintain accurate customer records and interaction details.
Provide product information and support to customers.
Follow up on customer feedback and service requests.
Prepare customer service reports and update management regularly.




Ensure compliance with company policies and service standards.

Requirements
Bachelor’s degree in any discipline.
Valuable communication and interpersonal skills.
Proficiency in MS Office and customer service tools.
Ability to handle multiple tasks and work under pressure.
Prior experience in FMCG customer service is preferred.

Skills Required
Customer relationship management
Problem-solving skills
Communication skills
Time management
Attention to detail
Team collaboration

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Care Executive Guindy (India)
🏢 Clarion Cosmetics
📍 India