ABOUT US

Vutto is a full-stack, phygital platform transforming the used two-wheeler market in India. We combine certified online listings with offline retail experience, in-house refurbishment, warranty support, and end-to-end documentation to deliver a seamless and trustworthy experience.

ABOUT THE ROLE

We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, patience, and a customer-first mindset.

KEY RESPONSIBILITIES
Handle inbound and outbound customer calls, emails, or chats
Resolve customer complaints and provide appropriate solutions
Maintain records of customer interactions and transactions
Follow up with customers to ensure issue resolution
Provide accurate information about products/services
Escalate complex issues to the relevant department




Maintain a positive and qualified attitude toward customers

KEY REQUIREMENT
Strong verbal and written communication skills
Valuable problem-solving abilities
Basic computer knowledge (MS Office, CRM tools)
Ability to handle pressure and manage time effectively
Active listening and interpersonal skills
Minimum qualification: 12th pass / Graduate (preferred)

Why Join us?
Competitive pay
Exciting opportunity to be part of high paced start-up.
Excellent work culture.
Health advantages
Flexible work timings

Pay: ₹20,000.00 - ₹24,000.00 per month

Perks
Health insurance
Paid sick time
Paid time off
Provident Fund

Application Question(s):
What is your ctc?
Are you to work for 6 days a week?
What is your notice period?

Work Location: In person

📌 Customer Care Executive Dwarka
🏢 Vutto
📍 Dwarka