Handle general enquiries and registration for walk-in customers at the counter
Sending marketing emails and calls for the upcoming
Assisting the convenient schedules to the participants
Verification of trainees entry requirements
Creating Invoice, Processing
Uploading supporting documents in the system
Guiding funding enquiries
Handling class confirmation, cancellation and postpone
Handling refunds, attrition, appeals, reissue card/cert enquiries
Handling result, card/ cert related enquiries
Handling corporate member enquiries
Guiding Online/Blended learning students Id & Password
Be proactive in responding and managing enquiries such as promptly attending to email enquiries, phone calls & WhatsApp Messages.

Skills
Qualification: Any Degree
Experience: 2 to 5 Years
Notice Period: 15 to 20 days
Positive communication in English,
Experience in tele calling, customer support

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Officer Puducherry
🏢 RM Sky Tech
📍 Puducherry