04 Sep
|
Institute of Management and Technical Studies Edtech private
|
Noida
04 Sep
Institute of Management and Technical Studies Edtech private
Noida
We are looking for a Customer Support Executive to handle student queries and provide timely support throughout their learning and admission journey.
Key Responsibilities
Handle inbound calls and resolve student queries related to courses, admissions, fees, classes, and services.
Provide support through calls, WhatsApp, email, and other communication channels.
Coordinate with internal teams to resolve student issues.
Follow up on pending requests and ensure timely resolution.
Maintain accurate customer records and interactions in CRM.
Handle complaints professionally and ensure customer satisfaction.
Maintain daily support and query-resolution reports.
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages
Versatile schedule
Paid sick time
Paid time off
Experience:
Admission Counselling: 1 year (Required)
Work Location: In person
📌 Customer Support Representative Cre Noida
🏢 Institute of Management and Technical Studies Edtech private
📍 Noida