A hotel duty manager oversees daily operations, acts as the primary contact for guests and staff, and represents senior management during an assigned shift.

Responsibilities
Guest Relations: Greet VIPs, manage check-ins/check-outs, and resolve customer complaints quickly and professionally.
Operational Oversight: Coordinate between front office, housekeeping, maintenance, and food and beverage teams.
Staff Support: Lead shift briefings, monitor employee performance, and assist team members during busy periods.
Safety & Security: Enforce safety and fire regulations, handle emergency responses, and secure facility assets.
Administrative Reporting: Complete shift logs, log maintenance issues, and report major incidents to the general manager.

Key Requirements & Skills
Experience:



4 to 5 years in hospitality operations, preferably in guest services or front office supervision.
Technical Skills: Proficiency in hotel software like a Property Management System (PMS) and basic cash handling.
Soft Skills: Robust communication, problem-solving under pressure, and conflict resolution.
Flexibility: Ability to work rotating shifts, including nights, weekends, and holidays.

Pay: ₹40,000.00 - ₹50,000.00 per month

Experience
Guest services: 4 years (Required)
Hotel management: 4 years (Required)

Location
Pitampura, Delhi, Delhi (Required)

Work Location: In person

📌 Duty Manager Pitam Pura (India)
🏢 Delhi Job Placement
📍 India