We are hiring for a Guest Relations Executive (GRE) to join our team. We are looking for a friendly, confident, and professional individual who enjoys interacting with guests and is committed to delivering excellent service and a smooth, pleasant guest experience.

Key Responsibilities
Welcome and assist guests in a warm and qualified manner.
Handle guest queries, requests, complaints, and feedback.
Ensure a smooth check-in and check-out experience.
Maintain valuable relationships with guests and provide excellent service.
Follow up with guests to ensure their requests and concerns are resolved.
Handle guest communication through calls, WhatsApp, and email.
Maintain guest records, daily reports, and necessary updates.
Handle guest concerns and escalate important issues to the manager when required.
Support daily front-office and property operations.
Collect guest feedback and help improve the overall guest experience.

Requirements
Minimum 1 year of relevant experience in Guest Relations, Front Office,



Hospitality, Customer Service, or a similar role.
Candidates with experience in hotels, serviced apartments, hospitality, property management, travel, or customer service will be preferred.
Pleasant, confident, and professional personality.
Strong guest-handling and communication skills.
Good problem-solving and coordination abilities.
Basic computer knowledge.
Comfortable handling calls, WhatsApp, emails, and daily reporting.

Pay: ₹22,000.00 - ₹35,000.00 per month

Benefits
Food provided

Application Question(s):
What is your Current Location?
Are you willing to relocate to Nirman Vihar for this full time role?
What is your Current Salary?
What are your Expectations?
How soon can you join us if selected?

Experience
Guest Relation Executive: 1 year (Required)

Work Location: In person

📌 Guest Relation Executive Preet Vihar
🏢 VJK HOSPITALITY PRIVATE
📍 Preet Vihar