Key Roles & Responsibilities:-
Daily Operations Management
Oversee day-to-day operations of assigned clinics/centres.
Ensure smooth coordination between therapists, front office, and support teams.
Monitor operational challenges and ensure timely resolution.
Maintain high standards of patient experience and service delivery.
Daily Catch-Up & Team Management
Conduct daily catch-up calls with the clinic/team.
Review previous day's performance, today's priorities, and pending actions.
Identify bottlenecks and drive last-mile execution.
Ensure accountability for assigned targets and responsibilities.
Revenue & Sales Performance
Own clinic/centre revenue targets and ensure achievement as per expectations.
Track daily leads, conversions, consultations, package sales, repeat visits, and revenue.
Identify gaps in performance and implement corrective action plans.
Drive patient retention and improve average patient ticket size.
Patient & Family Counselling
Counsel patients and family members regarding treatment plans, rehabilitation journeys, and continuity of care.




Understand patient requirements and help them choose appropriate services/programs.
Build trust and ensure a positive patient experience without compromising clinical ethics.
Community Awareness & Business Development
Develop solid relationships within the local community.
Create awareness about physiotherapy, rehabilitation, sports rehab, chiropractic and preventive healthcare services.
Plan and execute community outreach activities, camps, health talks, corporate programs, and referral initiatives.
Build relationships with doctors, hospitals, corporates, gyms, sports academies, and other relevant referral partners.
Reporting & Performance Analysis
Prepare and review daily/weekly performance reports.
Track KPIs including Revenue, Lead Conversion, Patient Conversion, Average Ticket Size, Retention and Therapist Utilization.
Present performance gaps and action plans to senior management.

Pay: From ₹30,000.00 per month

Perks
Paid sick time
Paid time off

Work Location: In person

📌 Healthcare Manager Bengaluru
🏢 Physiotattva
📍 Bengaluru