Company Description The Social Fixx is Delhi's leading boutique design & digital marketing agency with 40+ active clients in luxury fashion, hospitality & lifestyle. The agency works with brands on content production, social media, e-commerce, performance marketing & business strategy. We're a fast-growing organization dedicated to driving impactful change through innovative strategies and solutions

Role Description

HR & Operations Manager (with exposure to Business Development and/or Agency Operations)

We’re looking for someone who can operate at the intersection of people, processes, and growth.

This role goes beyond traditional HR. You will play a key part in building the organization from the inside out, while also contributing to how we grow externally.

Key responsibilities:

HR & Operations
Lead hiring and talent acquisition across functions
Build and implement scalable HR processes and policies
Drive performance management, team structuring, and culture initiatives
Oversee day-to-day operations to ensure efficiency and alignment between the employees and clients.

Business Development (secondary focus)
Support outreach to potential clients and partners
Assist in building relationships and identifying recent opportunities
Contribute to pitches and help drive conversions





We’re looking for someone who:
Brings a solid sense of ownership and accountability
Is both strategic and hands-on in execution
Understands how to build and scale teams in a growing business
Is comfortable working closely with founders in a fast-paced workplace

Location: Chhattarpur, Delhi

Work Mode: 5 Days A Week, On-Site

Experience
Minimum 3 years in HR, operations, or people roles
Startup/agency or high-growth environment preferred
Hands-on experience in hiring and building processes

HR & Operations
Strong in talent acquisition, onboarding, and performance management
Experience setting up HR systems, policies, and workflows
Able to bring structure, improve efficiency, and manage day-to-day ops

Business Development (Exposure)
Some experience or interest in client outreach, partnerships, or sales
Comfortable with client conversations and supporting pitches
Understands the link between team building and revenue

Education
Bachelor’s or Master's degree required
MBA/HR specialization is a plus, not mandatory

Mindset
High ownership, proactive, and solution-oriented
Strong communicator, both internally and externally

📌 Human Resources & Operations Manager South Delhi
🏢 The Social Fixx
📍 South Delhi