Roles

We are looking for a highly organized, detail-oriented, and people-driven Client Success Delivery Manager to manage and streamline the end to end production of agency deliverables. This role sits at the intersection of client understanding, content strategy, creative execution, and delivery management.

You will be responsible for translating client inputs into explicit briefs, managing production across multiple formats (digital, design, content, communication), and ensuring timely, high quality output. The role requires solid coordination skills, structured thinking, and the ability to maintain continuity and quality across long term client relationships.
Core Responsibilities

Client Understanding Requirement Documentation
Conduct structured discovery conversations with clients to deeply understand their business, audience, goals, and expectations.
Convert client discussions into transparent, actionable briefs for internal teams and external partners.
Maintain detailed documentation of client preferences, tone, objectives, timelines, and past communications.




Act as the single point of continuity between the client and internal production teams.

Production Delivery Management
Manage the end-to-end production workflow for:
Website design and updates
Marketing collaterals (brochures, one pagers, pitch decks, brand assets)
Presentations (sales decks, investor decks, internal decks)
Email marketing campaigns and newsletters
Ongoing content and communication assets
Break down projects into tasks, timelines, and dependencies
Coordinate with designers, writers, developers, and marketers to ensure smooth execution.
Ensure all deliverables align with the client s brand voice, objectives, and quality standards.
Track progress, follow up proactively, and ensure on time delivery

Content Communication Oversight
Oversee the planning and execution of ongoing client communications, including emails, newsletters, and relationship driven outreach.
R

📌 Client Success New Delhi
🏢 Animonlive
📍 New Delhi