Responsibilities:
Develop and manage daily, weekly, and monthly schedules to ensure optimal workforce utilization.
Coordinate with operations teams to forecast volume and plan capacity accordingly.
Monitor real-time performance metrics and make necessary schedule adjustments.
Analyze workforce data to identify trends and recommend improvements in planning processes.
Ensure timely communication of schedule updates and changes to all relevant stakeholders.
Collaborate with different departments to align scheduling with business goals.
📌 Analyst Planning & Scheduling Bpo Pune
🏢 TITANIUM CONSULTING
📍 Pune
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