Role & responsibilities
Handle inbound and/or outbound customer calls.
Resolve customer queries professionally and within defined SLAs.
Provide accurate information regarding products and services.
Maintain high levels of customer satisfaction.
Escalate complex issues to the appropriate team.
Meet quality, productivity, and customer satisfaction targets.
Preferred candidate profile
Excellent verbal and written English communication.
Comfortable working in rotational/night shifts.
Working Days
5 Days Working
Saturday and Sunday Fixed OFF
📌 International Voice Process Executive Customer Support Pune
🏢 Confederation Of Indian Industry CII
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.