Job Title: Receptionist / Front Desk Executive
Location: Skinovate Clinic (City / Branch Name)
Employment Type: Full-Time
Experience Required: 1–3 Years (Preferably in Healthcare, Salon, Dermatology, Aesthetic or Wellness Centers)

Job Overview

We are looking for a well-presented, confident and customer-oriented Receptionist to manage the front desk and administrative operations at Skinovate Clinic. The receptionist will be the first point of contact for patients and visitors, ensuring a warm, seamless, and professional experience.

Key Responsibilities

Front Desk & Patient Interaction
Welcome and greet patients as they arrive at the clinic.
Understand patient requirements and guide them to the right doctor or service.
Maintain a skilled and friendly environment at the reception area.

Appointment & Scheduling Management
Manage clinic appointment scheduling and daily calendar of doctors.
Confirm appointments, follow-up for patient reminders and rescheduling.
Coordinate walk-ins and ensure minimal waiting time.

Administration & Documentation




Maintain patient records, consent forms, feedback forms, and service documentation.
Handle billing, invoicing, and cash/card payments accurately.
Maintain daily records of sales, appointments, inventories and reports.
Ensure confidentiality of patient information at all times.

Coordination
Communicate with doctors, therapists, and staff for smooth workflow.
Coordinate with vendors, courier services & support staff as required.
Manage stock and supplies of reception and clinic administration areas.

Customer Service & Communication
Respond to calls, WhatsApp queries, and clinic emails professionally.
Provide information about treatments, pricing and ongoing offers.
Handle patient concerns and escalate issues to management when needed.

Skills & Requirements
Solid communication skills in English, Hindi, and Marathi.
Valuable knowledge of MS Office (Excel, Word) and clinic software (training

📌 Receptionist/administration Assistant Pune (India)
🏢 Skinovate
📍 India