Job Description
Robust ServiceNow platform engineering experience.
Hands-on experience with ServiceNow Now Assist, AI Agents, and Agentic Workflows.
Experience supporting IRM, GRC, BCM, Privacy, Audit, Risk, and Security Operations functions.
Ability to build conversational AI experiences using Now Assist Panel and Virtual Agent.
Experience implementing AI governance controls and compliance guardrails.
ServiceNow configuration and development using platform-native capabilities.
Experience building reusable automation components and supporting SDK/source-controlled development.
Robust stakeholder management and communication skills.
Ability to explain AI concepts to both technical and non-technical audiences.
Collaborative approach working across Risk, Compliance, Security, and IT teams.

Preferred Candidate Profile
Candidates with a blend of ServiceNow expertise, enterprise risk management knowledge, workflow automation experience, and exposure to Generative AI/Now Assist implementations will be highly preferred.





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Responsibilities
ServiceNow Platform Development
Configure ServiceNow using platform-native capabilities whenever possible.
Build reusable automation components following enterprise development standards.
Support SDK and source-controlled development where appropriate.

Qualifications
Soft Skills
Excellent communication with technical and business stakeholders
Solid analytical and problem-solving skills
Ability to explain AI concepts to non-technical audiences
Collaborative mindset across risk, compliance, security, and IT teams
Passion for automation and continuous improvement

About Us
At Zensar, we’re
“experience-led everything”
. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a

📌 Servicenow Now Assist Engineer Gurugram
🏢 Zensar Technologies
📍 Gurugram