Semi-Voice Process Executive:

Job Title: Semi-Voice Process Executive
Department: Customer Support / Operations
Experience: 03 Years
Salary: 1.5LPA - 2.0 LPA
Location: [Add Location]
Employment Type: Full time
Gender Preference: Female candidates preferred
Shift Timing: 9:30 AM 6:30 PM
Weekly Off: Rotational

Job Description:

We are looking for enthusiastic and customer-focused candidates to join our team as Semi-Voice Process Executives. The role involves handling customer queries through a combination of voice calls, emails, chats, and other digital communication channels.

Key Responsibilities:
Handle customer queries through calls, chat, email, and other communication channels.
Provide accurate information and solutions to customer queries.
Make outbound calls when required for customer follow-ups.
Maintain proper communication and documentation of customer interactions.
Follow up with customers and ensure timely resolution of their concerns.
Maintain customer records and update required information in the system.




Coordinate with internal teams for issue resolution.
Meet assigned productivity, quality, and customer service targets.
Follow company policies, processes, and quality standards.

Skills Required:
Excellent verbal and written communication skills.
Positive English communication is preferred.
Basic computer and typing skills.
Customer handling and problem-solving skills.
Ability to multitask between calls and written communication.
Valuable listening and interpersonal skills.
Willingness to work in a target-driven environment.

Candidate Profile
Female candidates preferred.
Freshers and candidates with 03 years of experience can apply.
Candidates with experience in BPO, Customer Support, Semi-Voice, Telecalling, Chat Support, or Voice Process will be preferred.
Immediate joiners preferred.

Salary & Work Details:

Salary: 1,50,000 – 2,00,000 per annum
Shift Timing: 9:30 AM – 6:30 PM
Weekly Off: Rotational
Job Type: Full

📌 Semi Voice Process Executive Chennai
🏢 Imarque Solutions
📍 Chennai