Team Leader - (Sales -WFO)

We are looking for a highly motivated and result-oriented Sales Team Leader to join our international BPO for Inbound Sales . The ideal candidate will have hands-on experience in leading a team, driving performance, and achieving sales targets in a fast-paced outbound/inbound setting.

Key Responsibilities:

• Lead, coach, and manage a team of 15–20 sales agents.

• Drive high conversion rates on both inbound and outbound calls.

• Develop and implement effective sales strategies to overcome objections and close deals.

• Monitor team performance against KPIs and take corrective actions as needed.

• Analyze sales data and trends to continuously improve performance.

• Prepare and maintain daily/monthly reports and ensure SLA compliance.

• Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:





• Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).

• Proven track record in sales, objection handling, and closing techniques.

• Exceptional communication and interpersonal skills.

• Proficient in CRM tools and sales reporting.

• Strong analytical, detail-oriented, and logical thinking abilities.

• Capable of coaching and motivating a high-performance sales team in a high-pressure setting.

Perks & Advantages:

• Attractive performance-based incentives

• Lucrative Incentives (Daily and Monthly Incentives)

• Incentives (No Capping)

• Multi-Cuisine Food Facility (Dinner)

• Insurance Benefits • Attendance Bonus

5 Working Days

• US Shift Chance

Location-Vashi Navi Mumbai

📌 Team Leader Us Process Navi Mumbai
🏢 Brocus IT Solutions
📍 Navi Mumbai