Hiring: Admission Counselor / Senior Admission Counselor Telecounseling

Location: Gharuan, Mohali, Punjab
Company: Chandigarh University
Employment Type: Full time | Permanent
Work Mode: In office
Shift: Day Shift | 9:30 AM 5:30 PM
Salary: 20,000 – 32,500 per month + Performance-Based Incentives

Job Overview

Chandigarh University is looking for energetic, confident, and target-driven Admission Counselors / Senior Admission Counselors to join our admissions team.

The role involves counseling prospective students and parents, managing leads and inquiries, conducting regular follow-ups, and converting prospects into confirmed admissions.

Key Responsibilities
Make 100+ outbound calls daily to prospective students and parents.
Handle inbound inquiries through phone, WhatsApp, and email.
Conduct cold calling and consistent follow-ups on leads.
Maintain accurate records of interactions, follow-ups, and lead status in CRM.
Track daily, weekly, and monthly performance metrics.
Achieve assigned admission and enrollment targets.




Counsel students and parents regarding academic programs, eligibility, admission procedures, fee structure, scholarships, and deadlines.
Assess student profiles and recommend suitable courses.
Build trust and maintain strong relationships with prospective students and parents.
Guide applicants throughout the admission process until successful enrollment.
Handle objections and use effective counseling and persuasion techniques to convert leads into admissions.

Eligibility Criteria
Bachelor's degree in any discipline.
1–3 years of experience in Admission Counseling, Telecalling, or Education Sales.
Experience in the Education/EdTech sector will be preferred.

Key Skills
Admission Conversion & Lead Nurturing
Student Counseling & Relationship Management
CRM & Lead Management
Excellent Communication & Interpersonal Skills
English proficiency
Objection Handling & Negotiation
Follow-up & Engagement Techniques
Basi

📌 Senior Admission Counselor Chandigarh
🏢 Chandigarh University
📍 Chandigarh