Job Summary

We are looking for a Customer Relationship Executive with a BBA/MBA background to manage customer interactions, build strong relationships, and support business growth through excellent customer service.

Key Responsibilities
Handle customer queries, requests, and complaints professionally.
Build and maintain strong relationships with existing and potential customers.
Follow up with customers regarding enquiries, services, and requirements.
Coordinate with sales and other internal teams to resolve customer issues.
Maintain accurate customer records and update CRM databases.
Support customer retention and satisfaction initiatives.
Identify opportunities for upselling and cross-selling.
Prepare regular reports on customer interactions and follow-ups.
Ensure timely communication with customers through calls, emails, and messages.




Achieve assigned customer service and relationship-management targets.

Required Skills
Excellent communication and interpersonal skills.
Robust customer-handling and problem-solving abilities.
Good knowledge of MS Office and CRM tools.
Confident, skilled, and presentable personality.
Valuable follow-up and negotiation skills.
Ability to work independently as well as in a team.

Eligibility
BBA / MBA in Marketing, Management, Business Administration, or a related field.
Freshers with good communication skills are welcome to apply.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Mba/bba : Cre Nashik
🏢 Deziners Studio
📍 Nashik