Walkin interview for Team lead - Fraud Operations

Date: 15th & 16th Aug 26 (Saturday & Sunday)

Timing: 11:00 AM - 4:00 PM

Walk-In Address: HCLTech, 8th floor, ITPL, Aviator Building, Whitefield Road, SEZ, Whitefield, Bengaluru, Karnataka

Contact Person: Ashish/Ashish

Please carry:
Updated Resume (Hard copy)
1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Job Description Team Lead – Fraud Ops

Designation – Team Lead

Work Location – Bengaluru

Work From Office (5days)

Shifts – Night Shifts (PST Time zone)

Skills Required
5+ years of overall experience, including a minimum of 2 years in Fraud Operations
Minimum 1yr of Team Lead experience on Paper (Mandatory)
Proven experience leading teams in a rapid-paced, SLA-driven operational environment.
Exceptional verbal and written communication skills (CEFR C1 or above).
Solid understanding of cybersecurity concepts, account security, identity protection and fraud prevention practices.
In-depth knowledge of fraud typologies, including Account Takeover (ATO),



impersonation, synthetic identities, payment fraud, abuse patterns, and emerging fraud trends.
Experience managing fraud investigations, escalations, remediation activities, and complex case resolutions.
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and reporting tools.
Strong analytical, problem-solving and risk-based decision-making skills.
Ability to coach, mentor, and develop team members while driving performance, quality, and operational excellence.
Strong stakeholder management skills with the ability to collaborate across multiple teams
Demonstrated ability to manage competing priorities, drive process improvements, and deliver results in a high-volume setting.

Responsibilities
Lead and supervise a team of Fraud Ops analysts, Escalation support and Case Management analyst, providing guidance, support, and operational oversight.
Monitor team performance against key

📌 Walk In Team Lead Bengaluru
🏢 HCLTech
📍 Bengaluru