Job Title
Manager - FacilityJob Description Summary
Job Description

BUSINESS LINE
Integrated Facilities Management

REPORTING TO
Operation Manager

A. Overall Facility Management
Act as the single point of contact (SPOC) for all facility-related matters
Ensure smooth day-to-day operations across all services
Drive SLA/KPI adherence and continuous service improvement
Manage client expectations and deliver high service standards

B. Technical Services Management
B.1 Operations & Maintenance
Oversee MEP systems (Electrical, HVAC, DG, UPS, Fire & Life Safety)
Ensure 100% compliance to preventive maintenance schedules (PPM)
Handle breakdown maintenance with minimal downtime
Monitor critical equipment performance and uptime

B.2 Vendor & AMC Management
Manage all technical vendors and AMCs
Ensure SLA compliance and performance tracking
Validate service reports, work completion, and invoices

B.3 Compliance & Safety
Ensure statutory compliance (electrical, fire, lift, etc.)
Conduct safety audits, risk assessments, and mock drills




Implement emergency response procedures

C. Soft Services Management
C.1 Housekeeping (HK)
Ensure high standards of cleanliness and hygiene
Manage manpower deployment, attendance, and performance
Conduct periodic quality audits and inspections

C.2 Pantry / Cafeteria
Oversee pantry operations and service quality
Ensure hygiene, food safety, and service excellence
Arrange training and continuous improvement initiatives

D. Team Management & Leadership
Lead a team of technical staff, HK, pantry, Vendor management
Ensure adequate manpower planning, rostering, and backfilling
Conduct team training, performance reviews, and skill development
Drive discipline, motivation, and productivity within the team
Address grievances and ensure a positive work setting

E. Client & Stakeholder Management
Build robust relationships with client stakeholders
Conduct regular review meetings and present performa

📌 Manager Facility Bengaluru
🏢 Cushman & Wakefield
📍 Bengaluru