Job Summary

We are looking for an Operations Executive who will be responsible for managing CRM activities and coordinating with Sales, Marketing, and other departments to ensure smooth day-to-day operations.

Key Responsibilities
Manage and update daily activities in the CRM system.
Maintain accurate customer and lead data.
Monitor leads from generation to follow-up and conversion.
Coordinate with the Sales Team for lead allocation, follow-ups, pending leads, and conversions.
Coordinate with the Marketing Team regarding recent leads, campaigns, lead quality, and CRM updates.
Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
Track pending and overdue follow-ups and ensure timely action.
Monitor CRM updates and ensure proper data entry by the concerned teams.
Prepare daily, weekly, and monthly CRM/MIS reports.
Track sales,



leads, follow-ups, and conversion data.
Identify gaps or issues in the CRM process and coordinate with the concerned team for resolution.
Follow up with different departments on pending tasks and operational requirements.
Ensure proper implementation of CRM processes and company SOPs.
Perform other operational and CRM-related tasks assigned by the management.

Required Skills
Positive communication and coordination skills.
Basic to positive knowledge of CRM software.
Valuable knowledge of MS Excel / Google Sheets.
Strong follow-up and organizational skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operations Executive Chandigarh
🏢 G-LEHUR
📍 Chandigarh