About Us

Grow Associates is a Coimbatore-based loan consultancy and registered Direct Selling Agent (DSA), working since 2019 with 50+ banks and NBFCs — SBI, HDFC, ICICI, Kotak, Axis, Bajaj Finserv, Tata Capital and more. We help business owners, salaried professionals and families get the right business, personal, home, mortgage, auto and professional loans — at zero cost to the customer.

We are not a private finance company and we do not lend money. We match a customer's profile to the bank whose policy actually fits, and we do it with full transparency.

The Role

You will be the first voice a customer hears. You'll call current enquiries and existing leads, understand what they need, check basic eligibility, and hand over qualified leads to our loan advisory team — then stay in touch until the file moves.

What You'll Do
Call inbound enquiries from our website, WhatsApp, Google and social media, plus assigned outbound/database calls
Understand the customer's loan requirement — amount, purpose, income profile, existing obligations




Do a first-level eligibility check (income, CIBIL awareness, documents in hand) and explain our process clearly
Fix appointments — office visits or callbacks with our loan advisors
Maintain accurate call records, lead status and follow-up dates in CRM / Excel
Follow up consistently on warm leads until conversion or explicit closure
Coordinate with the internal team on document collection and application status updates
Handle customer questions on loan types, timelines and charges without over-promising
Meet daily call targets and monthly qualified-lead / conversion targets

What You Need
1–3 years of telecalling, telesales or customer support experience — BFSI, loans, insurance, credit cards or DSA background strongly preferred
Fluent Tamil is a must; conversational English required. Malayalam, Telugu or Hindi is a bonus
Explicit, confident phone manner and genuine patience with first-time borrowers
Basic computer skil

📌 Tele Caller Executive Saibaba Colony (India)
🏢 Grow Associates
📍 India