What you bring in:
6 + years of qualified experience.
3+ years of positive track record of working with a high velocity Customer Success team.
Positive experience in the SaaS/ Software product domain .
Strong collaboration and interpersonal skills that delight customers and inspire fellow team members.
Ability to effectively interact with customers of various sizes from a wide variety of sectors.
Ability to map the organization for all relevant stakeholders, decision-makers, influencers and power users for deeper