Position: Product Advisor – Tele calling

Experience: 2 to 6 Years

Qualification: Graduate (Mandatory)

Location: Navi Mumbai (Airoli)

Working Days

6 Days Working (Weekends Mandatory)

Weekly Off between Monday to Thursday

About the Role

We are looking for a dynamic and result-oriented Product Advisor to manage both inbound and outbound customer interactions. The candidate will be responsible for handling customer inquiries, making high-volume outbound calls, understanding customer requirements, explaining products/services, and driving conversions. The role requires strong communication skills, sales acumen, and the ability to work in a quick-paced, target-driven environment.

Key Responsibilities
Handle both inbound and outbound customer calls efficiently.
Make 200 to 300 calls daily including follow-ups and lead engagement activities.
Attend inbound inquiries and convert leads into business opportunities.
Explain products, services, and offerings effectively to customers.
Understand customer requirements and provide suitable solutions.
Generate, qualify, and nurture leads through telecalling activities.
Achieve daily, weekly, and monthly sales/conversion targets.
Maintain accurate records of customer interactions in CRM systems.




Handle customer concerns and objections professionally.
Coordinate with internal teams for closures and customer support.
Ensure a positive customer experience throughout the interaction lifecycle.

Key Skills Required
Excellent verbal communication and interpersonal skills.
Robust convincing and negotiation abilities.
Ability to manage high call volumes efficiently.
Customer-centric approach with strong listening skills.
Ability to work under pressure and achieve targets.
Working knowledge of CRM systems and MS Office.

Eligibility Criteria
Graduate in any discipline.
2 to 6 years of experience in Telecalling, Telesales, Inside Sales, Customer Support, or Contact Centre roles.
Experience in handling both inbound and outbound calling processes preferred.
Comfortable with 6 days working and weekend working schedules.

Preferred Candidate Profile
Energetic, self-driven, and target-oriented professional.
Strong sales and customer engagement mindset.
Candidates from Real Estate, BFSI, Insurance, Telecom, BPO, EdTech, or similar industries preferred.

Pay: ₹25,000.00 - ₹45,000.00 per month

Advantages
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Product Advisor – Tele Calling Airoli
🏢 Nexus - Direct Sales Centre
📍 Airoli