The individual will carry out recording of collections and credit management transactions and will serve as a primary point of contact. He/She should have end toend OTC knowledge including sales order, collection and billing
Point of contact for resolving customer or stakeholders queries.
Strong knowledge of OTC operations
Team handling experience
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing setting
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels

Accounts Receivable Responsibilities :
Manage the full cycle from order entry to cash receipt, ensuring accuracy and efficiency
Ensure timely and accurate generation and delivery of customer invoices




Supervise the application of incoming payments to customer accounts
Oversee collection activities, follow up on overdue accounts, and reduce DSO (Days Sales Outstanding)
Prepare and maintain reports on customer collection status and outstanding receivables. Support internal and external stakeholders
Send Collection reports on a timely basis to BU
Investigate and resolve billing disputes, short payments, and customer deductions
Coordinate with stakeholders to gather additional details with respect to collections or credit management transactions
Understanding of the Credit Management process and defining credit limits to current customers
Create collection entry in SAP post confirmation from stakeholders
Respond to queries in a timely and accurate manner
Maintain solid relationships with key customers to ensure satisfaction and timely

📌 Order To Cash Team Lead Mumbai
🏢 NEC Software Solutions
📍 Mumbai