Education:
Postgraduate (B. Com/Honors) or a bachelor s degree with relevant experience in OTC Operations.

Experience (years):
Executive - Graduate with 2 to 4 years of experience
Sr Executive Graduate with 4 to 6 years of experience

Relevant Experience:
OTC or Accounts Receivable (Sales Order Processing)

Working Hours:
8.5 hours/day (US Shift)

Role Summary:
Receive and process sales orders accurately and efficiently using the companys sales management system
The role will also require coordinating with the NEC, Invoicing Processing team, collections and credit management team.

Essential:
Robust knowledge of OTC Sales Order operations
Working knowledge of SAP Finance module
Experience in shared services/customer facing setting
Understanding of standard operating procedures
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing setting




Ability to self-motivate and initiate change
Ability to work with colleagues at all levels.

Order Processing Responsibilities:
Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
Perform technical, commercial and administrative validation on a customer order
Record daily volumes, rejections, exceptions, and quality-checks in timely manner
Enter order details into the system database
Process orders as per standard operating procedure within defined Turn Around Time (TAT)
Coordinate with RO to understand any discrepancies on order details
Create order fulfilment tracker and document relevant details to support order monitoring activities
Primary point of contact for order processing related queries
Respond to queries in a timely and accurate manner
Undergo relevant training to ensure apt knowledge

📌 Executive / Senior Executive Order To Cash Sales Order Processing Mumbai
🏢 NEC Software Solutions
📍 Mumbai