04 Sep
|
Iklavya
|
Indore
– Relationship Manager
We are looking for a proactive and customer-focused Relationship Manager to build strong client relationships, understand customer requirements, and support business growth.
Key Responsibilities
Build and maintain long-term relationships with existing and potential clients.
Understand customers’ requirements and recommend suitable products or services.
Generate leads through calls, referrals, networking, and field visits.
Conduct regular follow-ups and convert prospective leads into customers.
Achieve assigned sales and revenue targets.
Handle customer queries, concerns, and service-related issues professionally.
Coordinate with internal teams to ensure smooth service delivery.
Identify opportunities for cross-selling and upselling.
Maintain accurate customer records and update the CRM regularly.
Prepare and share daily, weekly, and monthly performance reports.
Monitor customer satisfaction and take steps to improve retention.
Required Skills
Strong communication and interpersonal skills
Client relationship management
Sales and negotiation skills
Lead generation and follow-up
Customer service and problem-solving
Target-oriented approach
CRM and Microsoft Office knowledge
Time management and coordination
Eligibility
Education: Bachelor’s degree in Business Administration, Marketing, Finance, or a related field
Experience: 1–4 years in relationship management, sales, customer service, banking, insurance, or a related role
Freshers with robust communication and sales skills may also be considered.
Preferred Candidate
Confident and presentable personality
Comfortable working with sales targets
Capable of handling multiple clients
Willing to travel or conduct field visits, if required
Ability to communicate in English and Hindi
Pay: ₹30,000.00 - ₹400,000.00 per month
Perks
Versatile schedule
Paid sick time
Paid time off
Work Location: In person
📌 Relationship Manager Indore
🏢 Iklavya
📍 Indore