About the Role

We are looking for an energetic and customer-focused Retail Sales Executive to join our fitness center. The role will involve managing the front desk, interacting with walk-in customers, generating leads, and converting prospects into fitness plan memberships.

Key Responsibilities
Handle front desk operations and welcome members and walk-in customers.
Explain fitness programs, memberships, packages, and plans to prospective customers.
Actively sell fitness plans and memberships and achieve monthly sales targets.
Follow up with leads through calls, WhatsApp, and other communication channels.
Convert walk-ins and enquiries into memberships.
Build solid relationships with existing and prospective members.
Manage customer registrations, renewals, payments, and basic membership-related queries.
Maintain accurate records of leads, sales, follow-ups, and customer information.
Coordinate with trainers and the fitness team to ensure a smooth customer experience.




Handle customer concerns professionally and escalate issues when required.
Maintain a qualified, welcoming, and organized front-desk environment.

Requirements
Minimum 1 year of experience in retail sales, front desk sales, gym/fitness sales, hospitality, or a similar customer-facing role.
Solid communication and interpersonal skills.
Confident and comfortable with direct sales and target-based work.
Ability to convince, negotiate, and close sales.
Customer-service oriented with a positive and energetic personality.
Basic computer skills and familiarity with WhatsApp/CRM or billing systems.
Experience in the fitness or wellness industry will be an added advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s)
What is your monthly inhand salary ?
What is your notice period ?

Work Location: In person

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