Raya Aesthetics is looking for a smart, well-spoken and customer-focused Receptionist & CRM Executive to manage front-desk operations, patient communication and CRM activities.

The ideal candidate should be comfortable handling incoming calls, WhatsApp enquiries, appointments, follow-ups and CRM data while ensuring a smooth patient experience.

Key Responsibilities
Manage reception/front-desk operations and patient appointments
Handle incoming calls, WhatsApp enquiries and online leads
Enter and update patient/lead information in the CRM
Follow up with new and existing leads through calls and WhatsApp
Schedule, reschedule and confirm appointments
Maintain accurate patient and lead records
Coordinate with doctors and clinic staff regarding appointments
Track lead status, follow-ups and conversions in CRM
Handle patient queries professionally and politely
Maintain daily reports of leads, appointments and follow-ups
Ensure a skilled and welcoming experience for every patient

Requirements
Qualification: Graduate preferred




Experience: 1–3 years in reception, CRM, telecalling, sales or healthcare/aesthetic clinic preferred
Good communication skills in Hindi & English
Basic computer knowledge
Comfortable using CRM software, WhatsApp and MS Office/Google Sheets
Good follow-up and convincing skills
Presentable, polite and qualified personality
Experience in dermatology, aesthetics, healthcare or beauty industry will be an advantage

Job Type Full-time | In office

Location

Raya Aesthetics, Raj Nagar / RDC, Ghaziabad, Uttar Pradesh

Salary

₹15,000 – ₹25,000 per month

(Depending on experience and skills)

Preferred Candidate

Someone who is confident on calls, good at handling customers, organized with CRM follow-ups, and capable of converting enquiries into appointments.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist & Crm Executive – Aesthetic / Dermatology Clinic Ghaziabad
🏢 Raya Aesthetics
📍 Ghaziabad