Susrutha Ayurveda is looking for a friendly, organized, and responsible Receptionist / Administrator to manage front-desk operations and provide excellent support to patients and the clinic team. The ideal candidate should have valuable communication and administrative skills, a pleasant personality, and the ability to handle billing and payment-related tasks when required.
Key Responsibilities
Welcome and assist patients and visitors in a skilled and courteous manner.
Manage appointments, patient registrations, follow-ups, and scheduling.
Handle incoming calls, messages, and general enquiries.
Coordinate with doctors, therapists,
and other staff to ensure smooth daily operations.
Manage reception and front-office activities efficiently.
Prepare and maintain daily administrative reports when required.
Handle cash, card, UPI, and other payment transactions when assigned.
Assist with billing and payment reconciliation as required.
Maintain confidentiality of patient and clinic information.
Support the management team with general administrative duties.
Ensure the reception area is clean, organized, and welcoming.
Handle patient concerns politely and escalate issues to the appropriate person when necessary.