Job Profile

Manage the overall upkeep of sales gallery and work with a large team of customer facing executives to deliver an excellent customer experience.

Key responsibilities
Keep project operations team focused on the critical components of operations to drive customer satisfaction.
Make the sales gallery operational plans.
To manage the sales gallery operations F&B; service, front-desk, cleanliness, maintenance on a daily basis
Ensure that all operational areas have an atmosphere that is conducive to the overall customer experience.
To check AV room lightings & smooth operation of Sales Gallery
To take around of the entire sales office and sample flat in the morning before the operations start to check if there are any H/K, admin related flaws and ensure to inform the concerned department about any technical issues.




Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments.
Ensure that SOPs are in place for each area and are being followed by the team.
Manage all outsourced vendors and their staff at site.
Coordinate with departments like Design, Procurement, Security, MEP etc. for maintenance of the sales gallery.
Handle day to day activities happening at sales galleries. Audit and ensure all sales galleries upkeep is maintained

Skills & Competencies: Ability to multi-task and perform well under pressure; Excellent customer service orientation. Practice:10+ years of experience with hotels or real estate companies

📌 Sales Gallery Manager Gurugram
🏢 Lodha
📍 Gurugram