Company: Tivor Tech

Shift: US Shift (8:00 PM – 5:00 AM IST)

Role Overview

We are looking for a bilingual (Spanish & English) Scheduler to coordinate patient appointments by contacting patients referred by attorneys, insurance companies, or cash-paying patients. The Scheduler will collect patient information, schedule appointments, and confirm appointment details while ensuring a smooth patient experience.

Key Responsibilities
Contact patients to schedule and confirm appointments.
Collect and verify patient information.
Coordinate appointments based on provider availability.
Maintain accurate scheduling records.
Communicate professionally in Spanish and English.

Requirements
Fluent in Spanish and English (spoken and written).
Robust communication and customer service skills.




Proficient in Microsoft Excel and PowerPoint.
Basic computer knowledge and attention to detail.
Ability to work 7:00 PM – 4:00 AM IST.
Basic knowledge of common medical conditions (e.g., sore throat, chest pain, flu & fever, respiratory infections, sinus infections, burns, sprains & fractures, headaches/migraines, skin lacerations, ear pain & infections, stroke, dehydration, pink eye, UTIs, skin infections & rashes, cardiac attack, abdominal issues, cuts & wounds) to ensure appropriate appointment scheduling and escalation when required.

Preferred: Experience in healthcare scheduling, medical call centres, or patient coordination.

📌 Scheduler Spanish & English Noida
🏢 Tivor Tech
📍 Noida