Job Summary

Wells Fargo is seeking a Senior Systems Operations Engineer.

Responsibilities
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications
4+ years of application support experience in support role
Strong Banking domain knowledge would be added advantage
Expert in Unix/Windows operating system




Strong experience in automation using any of scripting (shell/Perl/Python) and AI solutions
Solid knowledge of any of Relational database ( Oracle/My Sql) SQL queries
Flexible to work in shifts (APAC UK ) on rotational basis
Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support
Knowledge on any of monitoring tools like ITRS Geneos, AppDynamics, Splunk, Grafana, ThousandEyes
Experience in supporting Apache or Weblogic Server or any similar Application servers.
Knowledge of IBM MQ Series, Tomcat
Experience in job scheduling tools like Autosys, control Mscheduler
Demonstrated experience in identifying critical issues and troubleshooting.
Responds to operation monitoring events in test and production settings
Effective interpersonal, oral, and written communication skills.
Should be able to influence various partners and Technology teams for quick restoration and ensure Application availability.
Take the lead for the issues and drive them to closure.

Job Expectations
Work in a fast-paced production support setting.
Participate in 247 on-call rotation (if required)
Provide timely support and resolution for application issues
Collaborate with cross-functional teams

📌 Senior Systems Operations Engineer Hyderabad (India)
🏢 Wells Fargo International Solutions Private
📍 India