Minimum 3 years of experience in Industrial Automation Sales.
Diploma candidates ( DME/ DEE
Positive communication (verbal/written).
Attend AMC, CAMC, and breakdown calls, and complete the task within the timeframe. Closure of all the complaints alongwith the detailed service report.
Generate enquiries for spares, service and VAP products.
Coordinate with the team to identify and proper resolution of the call.
Commissioning of recent chiller
Achieve spare target and service business
Payment follow up to get our dues
Training to customers and operators
Arranging suitable vendors, contractor for chiller erection, shut down job , if required
Proper handing over of sites, enquiries for value added products
Technical support/ solutions to the customers and bulid the positive rappo with the team
Increase customer satisfaction level to get the future business
Collection of C- forms, TDS and other certificates as and when required.
More work involves troubleshooting, installation and commissioning of chillers & not operation and maintenance.