Job title: ORM Executive – Social Media Escalations International Social Media Escalation

Location: Gurgaon, Haryana

Work Mode: Work From Office

Shift: Day Shift

Working Days: 5 Days
Social Media Escalation Executive – International Process
Online Reputation Management (ORM) Executive
ORM Executive – International Social Media
Social Media Customer Support Executive – ORM

Eligibility
Graduation is mandatory.
Minimum 1 year of ORM experience.
International Social Media Escalation experience is mandatory.
Experience in Brand Reputation Management and Customer Support.
Experience handling Twitter/X, Facebook & Instagram escalations.
Knowledge of Voice of Customer (VoC).
Excellent written Hindi & English communication skills.
Robust customer handling and problem-solving skills.

Pay: ₹36,500.00 - ₹47,000.00 per month

Education
Bachelor's (Required)

Experience:
International Social Media Escalations: 1 year (Required)

Work Location: Hybrid remote in Delhi, Delhi (Delhi)

📌 Social Media Escalation Executive – International Process Delhi (India)
🏢 LPU
📍 India