We are looking for an energetic, hardworking, and detail-oriented Customer Service Representative who is fluent in both English and Spanish.

The ideal candidate should have a few years of experience in customer service, particularly in handling customer phone calls and assisting customers with their questions and needs. Healthcare experience is a plus but not required.

Job Duties
Handle incoming and outgoing customer phone calls professionally.
Schedule and book appointments for patients.
Answer patients’ questions related to their accounts.
Contact patients to schedule pending treatments and follow up as needed.
Provide excellent customer service and maintain a qualified and friendly attitude.
Accurately document customer and patient interactions.

Qualifications
Fluent in English and Spanish, both written and spoken.
A few years of customer service experience, preferably in a phone-based role.
Healthcare or medical office experience is a plus,



but not required.
Excellent communication and interpersonal skills.
Energetic, hardworking, dependable, and detail-oriented.
Ability to handle multiple tasks and communicate effectively with patients.
Willingness to commit to working with the company for a minimum of 3 years.

Compensation Starting salary: Rs. 40,000–60,000 per month, depending on experience and qualifications.

Job Type: Full time

Pay: ₹40,000.00 - ₹60,000.00 per month

Perks
Paid time off

Education:
Bachelor's (Required)

Experience:
Customer service: 2 years (Required)

Language:
Spanish Fluently (Required)
English Fluently (Required)

Shift availability:
Night Shift (Required)

Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru Urban District)

📌 Spanish Speaking Customer Service Representative Bengaluru (India)
🏢 Rewards Dental
📍 India