Job Description

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Onsite support for pre-installation, or commissioning survey whenever is necessary.
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Inverter Troubleshooting at customer site with detail project understanding and analysis.
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Provide telephonic technical support over service line.
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Keeping a proper record of customer project information and keep updating as an when it’s needed.
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Person should be able to deliver presentation at public conferences on explaining product technical.
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Person should able to do competitor analysis and should highlight the key point to sales team.
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Person will be responsible for product technical qualification.
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Promptly following up on service requests and providing customer feedback.
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Monitoring equipment, inverter performance and collect the inverter generation data on regular basis for post project commissioning analysis.
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Close communication with customer, to understand customer needs and feedback, for any product improvement.
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The ability to remain qualified under pressure.
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Person should be able to deliver product training as an when it needed by customer In office or remotely.
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Person should be comfortable to travel with in the region as an when its needed.
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Qualifications :

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Person should have good knowledge of power electronics, solar inverter, PV module fundamentals, solar power plant.
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Person should have qualification of BE/B-Tech/ Diploma in electrical, electronics-telecommunication.
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Good communication skill in speaking and writing ( English).
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More preference to candidate already working or having valuable experience on handling solar string-inverters.
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More preference to candidate who is willing to join on immediate basis or within 15 days.
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📌 After Sales Service Engineer Mumbai
🏢 Solis
📍 Mumbai