Location: Kochi

Position Overview

We are looking for a Technical Support Consultant to support our product and customer-facing functions across product demonstrations, client onboarding, implementation coordination, product training, and ongoing customer engagement.

Key Responsibilities
Conduct product demonstrations for prospective and existing customers, Explain product features, workflows, benefits, and use cases in a clear, easy, and business-oriented manner.
Support current customers throughout the product onboarding process.
Coordinate with internal Product, Technology, and Implementation teams for configuration, deployment, and implementation activities.
Conduct product walkthroughs, training sessions, and user enablement programs for clients.
Act as a point of contact for product-related queries during and after onboarding.
Support the Sales and Business Development teams during the pre-sales process by assisting with product presentations,



requirement understanding, and client discussions.
Maintain regular communication with clients to ensure smooth adoption and usage of the product.

Required Skills
Excellent verbal and written communication skills.
Solid presentation and product demonstration skills.
Good interpersonal and customer-handling abilities.
Robust problem-solving and analytical thinking.
Willingness to learn new products, tools, and technologies quickly.

Preferred Qualifications · freshers with strong communication and presentation skills

· Bachelor’s degree in any relevant discipline.

Pay: Up to ₹250,000.00 per year

Benefits
Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

📌 Technical Support Consultant Kochi
🏢 Vizza Fintech Private
📍 Kochi