04 Sep
|
Client of CIEL HR Services
|
Chennai
04 Sep
Client of CIEL HR Services
Chennai
Key Responsibilities Handle customer queries through phone, email, and other communication channels. Respond to customer complaints and service requests promptly. Understand customer requirements and provide appropriate solutions.
Coordinate with Sales, Service, Technical, Logistics, and Operations teams to resolve customer issues. Follow up on pending complaints, service requests, and deliveries. Maintain accurate records of customer interactions and complaints.
Update customers regarding order, delivery, installation, or service status. Prepare daily/weekly customer support reports.
📌 Tellecalling/customer Support Chennai
🏢 Client of CIEL HR Services
📍 Chennai