Ticketing & Tour Operations Executive

Job Type: Full-time

Salary: ₹15,000 – ₹20,000 per month

Location: Kohinoor, near Calicut University, Kerala

We are looking for an experienced Ticketing & Tour Operations Executive to join our travel agency team. The candidate will be responsible for handling air ticketing, tour package coordination, customer enquiries, bookings, and day-to-day travel operations.

Key Responsibilities
Handle domestic and international air ticket bookings and related customer requirements.
Coordinate ticket cancellations, reissues, rescheduling and refunds.
Handle customer enquiries and provide suitable travel solutions.
Prepare and coordinate domestic and international tour packages.
Prepare itineraries based on customer requirements.
Coordinate with hotels, transportation providers, tour operators and other travel service providers.
Handle hotel bookings, transfers, sightseeing and other tour-related arrangements.
Follow up with customers regarding quotations, bookings, payments and travel requirements.
Maintain proper records of bookings, customer details and travel documents.
Coordinate with customers before and during their trips to ensure smooth service.




Support the day-to-day operations of the travel agency.

Requirements
1–2 years of relevant experience in ticketing, travel agency operations or tour operations.
Positive knowledge of air ticketing and travel-related services.
Practical experience in handling tour packages and customer coordination.
Valuable communication and interpersonal skills.
Ability to handle customers professionally and efficiently.
Positive knowledge of Malayalam and English.
Hindi language knowledge will be an added preference.
Candidates residing near the workplace will be strongly preferred.

Location Preference Candidates residing in or around the following areas are preferred:

Kohinoor | Chelari | Calicut University | Kakkanchery | Nearby areas

Candidates who can conveniently commute to the workplace from these areas are encouraged to apply.

Salary

₹15,000 – ₹20,000 per month

(Salary will be fixed based on the candidate's experience, skills, interview performance and overall suitability for the position)

Immediate joiners may be preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Ticketing & Tour Operations Executive Malappuram
🏢 Destiny Holidays
📍 Malappuram