About the Company

At Coronis Health, we are specialists serving specialists. We simplify the complexities of RCM, empowering providers to focus on delivering exceptional patient care while achieving their financial and operational goals. Whether optimizing the billing process, managing claims or delivering actionable insights, we craft solutions designed to support growth and scalability tailored to each practice's unique needs.

With a steadfast commitment to advancing technology, security and innovation, Coronis Health is trusted by thousands of healthcare organizations nationwide to manage their medical billing and revenue cycle operations. Our approach is rooted in empathy, integrity and a relentless passion for driving financial health, operational excellence and strategic success for our clients.

Hiring Freshers to work in U.S. Shifts (International Voice process), the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.

Responsibilities
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services




Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a explicit audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of perks received etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Ensuring the daily assigned accounts are resolved/ worked on
Escalate difficult collection situations to Team Leaders situations and seek education and instruction.

Qualifications
Under Graduation Degree – Preferably, Arts and Science

Required Skills
Excellent English Communication Skills
Adherence to U.S. Shift Timings
Positive analytical and listening skills
Working knowledge in MS office

📌 Trainee Chennai
🏢 Coronis Ajuba
📍 Chennai