IQor is Hiring for customer service voice process.

Walk-in Interview

Address

Embassy Galaxy, Tower C, Ground Floor, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh (Near Electronic City Metro Station)

Salary: 34500 in hand

Key Responsibilities
Handle customer inquiries via phone, email, chat, or other communication channels.
Provide accurate information about products and services.
Resolve customer complaints and issues efficiently and professionally.
Maintain records of customer interactions, transactions, and feedback.
Follow up with customers to ensure their issues are resolved satisfactorily.
Coordinate with internal departments to resolve complex customer concerns.
Identify customer needs and suggest appropriate products or services.




Maintain a high level of customer satisfaction and service quality.
Meet individual and team performance targets.
Collect customer feedback and share insights for service improvement.

Required Skills & Qualifications
Bachelor's degree or equivalent qualification preferred.
Proven experience in customer service, call center, or client support is an advantage.
Excellent verbal and written communication skills.
Robust interpersonal and listening skills.
Positive problem-solving and conflict-resolution abilities.
Ability to handle difficult customers professionally.

📌 Walk In Senior Agent Customer Service Noida (India)
🏢 Iqor
📍 India