Job Title: Customer Service Executive

Location: Gurgaon

Job Type: Full-Time

Experience: 0 to 2 Years

Shift: Rotational Shifts

Working Days: 5 Days a Week (Rotational Offs)

About the Role:

Are you a confident communicator with a passion for helping people? Join our dynamic customer service team in Gurgaon, where every call is an prospect to make a difference.

We are hiring Customer Service Executives for our NON -Voice Process who can deliver excellent customer experiences and build lasting relationships. Whether you're a fresher or bring up to 5 years of experience, we welcome you to be part of a growing team that values clarity, empathy, and professionalism.

What Youll Do:
Address customer queries, provide accurate information, and resolve issues on the spot
Work collaboratively with team members to meet and exceed service standards




Adapt to different customer personalities and handle challenging conversations with patience

What Were Looking For:
Excellent spoken English and communication skills
Positive attitude and a customer-first mindset
Ability to multitask and stay organized in a fast-paced workplace
Comfortable working in rotational shifts and rotational weekly offs
Basic computer skills and typing speed
Open to freshers; candidates with up to 2 years of experience in customer service preferred

Why Join Us?
5-day work week for work-life balance
Friendly and inclusive work environment
Quick-paced and engaging role that helps build your career in customer service
Clear path for internal growth and career advancement

:

📌 Walk In Customer Support Executive Gurugram (India)
🏢 WM Universal Solutions
📍 India