Job Description -
1 - 5 years of Service Desk / IT Support experience.
Experience with ServiceNow ITSM tool.
Knowledge of Windows OS, and Microsoft 365 applications.
Experience in Active Directory and account management.
Understanding of ITIL processes; ITIL certification preferred.
Solid communication, customer service, and problem-solving skills.
Minimum Qualification: 15 years of full time education
📌 Service Desk Analyst Kolkata (India)
🏢 Tata Consultancy Services
📍 India
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