Job Description Job Title: Executive - Medical Coordinator N Location: Sector - 14, Gurugram N Experience: 0-2 Years N Working Days: 6 Shift & Week-off: Rotational N Qualifications: BDS, BAMS, BHMS, BUMS, PharmD, BPT, MPT N n Position Overview: NAt HexaHealth , we are hiring an Executive – Medical Coordinator to manage patient interactions as part of our partnership with Narayana Health. This is a call-center based role involving both inbound and outbound calls, where you will guide patients through their surgical journey. NThe role covers two segments: N● High-End Surgeries : Cases like cardiac (bypass), cancer, etc. N● Post-Op / OPD Conversions : Follow-ups and converting consultations into surgeries. N n Key Responsibilities: N● Patient Coordination: Act as the primary point of contact, guiding patients through their treatment journey with clear and empathetic communication. N● Consultation Management: Schedule and coordinate appointments, diagnostics, and hospital visits with doctors and facilities under Narayana Health. N● Medical Case Handling: Understand patient requirements and align them with the appropriate department, doctor, or treatment plan. N● Pre & Post-Surgery Support:



Assist with pre-surgery preparations and ensure timely post-operative follow-ups and care coordination. N● Inbound & Outbound Calls: Manage patient interactions for follow-ups, updates, and overall case coordination. N● CRM & Coordination: Maintain accurate patient records and collaborate with hospital teams and internal stakeholders for seamless case management. N n Skills we seek: N● Communication & Patient Handling : Strong verbal skills with a patient-first, empathetic approach. N● Coordination & Multitasking : Ability to manage multiple cases, schedules, and follow-ups efficiently in a fast-paced workplace. N● Basic Medical & Tech Understanding : Familiarity with medical terminology along with comfort using CRM tools and systems. N n About HexaHealth: NAt HexaHealth , we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital. N n Website Link: N LinkedIn Link: N Careers Page Link:

📌 Medical Coordinator (Haryana)
🏢 HexaHealth
📍 Haryana