Role Purpose
The Project Lead / Project Manager is responsible for supporting the end-to-end development and delivery of strategic business and technology initiatives across the complete Project Development Life Cycle.
The role will assist the department lead in transforming business ideas and strategic priorities into clearly defined and executable projects. This includes developing business cases, defining scope and requirements, coordinating feasibility assessments and governance approvals, establishing project plans, managing implementation, and overseeing operational handover and project closure.
The position will serve as the central coordination point across Business, Technology, Architecture, Information Security, Risk, Compliance, Finance, Procurement, Legal, Operations, and external vendors to ensure that projects are delivered within the approved scope, timeline, budget, quality, and governance requirements.

Key Responsibilities

1. Project Ideation and Initiation

- Support assessment and prioritization of current project ideas and business requirements.
- Facilitate discussions with business sponsors and stakeholders.
- Develop project concept papers and initiation documents.
- Identify scope, objectives, benefits, assumptions, constraints, dependencies, and stakeholders.
- Coordinate preliminary feasibility assessments.
- Establish initial governance and stakeholder-engagement models.

2. Business Case Development

- Coordinate business cases, project proposals, and investment approvals.
- Document rationale, benefits, outcomes, options, costs, risks, and resources.
- Work with Finance, Procurement, Technology, and business stakeholders on budgets.
- Support options analysis and management recommendations.
- Coordinate governance reviews and approvals.
- Maintain traceability between business case, scope, deliverables, and benefits.

3. Requirements and Scope Management

- Facilitate requirements-gathering workshops.
- Document business, functional, technical, security, data, integration, and operational requirements.
- Develop scope statements and work-breakdown structures.
- Define deliverables, milestones, acceptance criteria, and exclusions.
- Maintain requirements traceability.
- Manage scope changes and assess impact on cost, timelines, resources, risks, and benefits.

4. Project Planning

- Develop and maintain integrated project plans.
- Define activities, milestones, dependencies, critical paths, resources, and target dates.
- Establish governance calendars and reporting cadence.
- Develop project budget, resource, communication, risk, and stakeholder plans.
- Coordinate planning across internal teams, vendors, and dependent initiatives.
- Establish approved project baselines.

5. Governance and Approval Management

- Identify required governance, architecture, security, risk, compliance, legal, procurement, finance, and regulatory approvals.
- Develop approval and decision roadmaps.
- Prepare submissions for review and approval forums.
- Track approval conditions and actions.
- Record and communicate key decisions.
- Escalate delayed approvals and unresolved decisions.
- Maintain project records for assurance and audit.

6. Project Execution and Delivery

- Lead day-to-day project coordination.
- Monitor scope, schedule, budget, quality, and acceptance criteria.
- Facilitate project meetings, working groups, sprint reviews, and steering committees.




- Track deliverables, actions, risks, issues, assumptions, dependencies, and decisions.
- Identify deviations and coordinate recovery actions.
- Provide stakeholders with project visibility.
- Coordinate Agile, Waterfall, or hybrid delivery.

7. Risk, Issue and Dependency Management

- Establish and maintain RAID logs.
- Proactively identify risks, issues, assumptions, and dependencies.
- Assess impact, probability, urgency, ownership, and mitigation.
- Monitor resolution actions.
- Facilitate resolution of conflicts and delivery impediments.
- Escalate material matters.
- Ensure accepted risks and exceptions are formally documented.

8. Vendor and Commercial Management

- Support RFPs, SOWs, evaluation criteria, and vendor-selection documentation.
- Coordinate technical, commercial, security, risk, and compliance evaluations.
- Manage vendor onboarding and mobilization.
- Monitor vendor delivery against contractual commitments.
- Validate progress reports, resources, dependencies, and invoices.
- Resolve vendor-performance and contractual issues.
- Ensure knowledge transfer, documentation, IP requirements, and exit obligations.

9. Testing and Implementation Readiness

- Coordinate testing and acceptance approaches.
- Ensure business, functional, technical, integration, security, operational, and UAT requirements are addressed.
- Track defects and remediation.
- Coordinate implementation-readiness assessments.
- Ensure approvals, training, procedures, support, contingency plans, and resources are ready before go-live.
- Coordinate go-live and post-implementation support.

10. Change Management and Stakeholder Engagement

- Identify stakeholders and organizational impact.
- Develop stakeholder and communication plans.
- Coordinate business readiness, training, awareness, and adoption.
- Manage expectations and concerns.
- Ensure affected teams understand new processes, systems, controls, roles, and responsibilities.
- Monitor adoption and readiness.

11. Operational Handover and Project Closure

- Define operational ownership and handover requirements.
- Ensure procedures, support models, SLAs, escalation paths, and knowledge materials are completed.
- Coordinate formal handover.
- Confirm completion and acceptance of deliverables.
- Conduct post-implementation reviews.
- Close financial, procurement, contractual, governance, and administrative matters.
- Prepare project-closure reports.
- Support benefits tracking.

12. Management and Executive Reporting

- Prepare project status reports, dashboards, governance packs, and executive presentations.
- Report progress, milestones, budget, risks, issues, dependencies, decisions, and management actions.
- Highlight variances and recommend corrective actions.
- Maintain project-health and delivery-confidence views.
- Support portfolio reporting and prioritization.
- Escalate matters requiring senior-management intervention.

Key Deliverables

- Project concept paper
- Project charter and initiation document
- Business case and investment proposal




- Scope statement and WBS
- Business and solution requirements
- Integrated project plan and milestone schedule
- Resource and budget plan
- Project governance and stakeholder plan
- RAID and decision logs
- Approval and dependency tracker
- Vendor evaluation and onboarding documentation
- Weekly and monthly status reports
- Steering Committee and executive-management packs
- Test and implementation-readiness plans
- Go-live and operational-handover plan
- Benefits-realization tracker
- Post-implementation review
- Project-closure report

Education and Experience

- Bachelor's degree in Business Administration, Project Management, IT, Engineering, Finance, or related discipline.
- Typically 7 10 years of project-management/project-delivery experience.
- Experience managing complex cross-functional initiatives.
- Experience across the complete Project Development Life Cycle.
- Experience coordinating Business, Technology, Operations, Risk, Compliance, Security, Finance, Procurement, and external vendors.
- Experience preparing project plans, governance submissions, management reports, and executive presentations.
- Experience managing multiple projects/workstreams.
- Banking, financial services, technology, consulting, or regulated-environment experience preferred.

Preferred Certifications

- PMP / PRINCE2 or equivalent
- Agile / Scrum Master / SAFe or equivalent
- Change-management certification
- ITIL or related service-management knowledge

Knowledge and Skills

- Project and programme management
- PDLC and SDLC
- Agile, Waterfall, and hybrid methodologies
- Business-case development
- Requirements, scope, schedule, cost, and resource management
- Governance and approval processes
- Risk, issue, dependency, and change management
- Vendor, procurement, and contract coordination
- Testing, implementation, and operational readiness
- Benefits realization
- Executive reporting and presentations
- Microsoft Project, Excel, Power Point, Teams, Share Point, Jira, Azure Dev Ops, or equivalent tools

Core Competencies
- Strong project planning and delivery discipline
- Excellent organization and attention to detail
- Strong stakeholder management and influencing
- Ability to convert ideas into executable project plans
- Strong analytical and problem-solving skills
- Effective facilitation and meeting management
- Clear written and verbal communication
- Strong risk awareness and escalation judgment
- Ability to challenge constructively and drive accountability
- Ability to coordinate multiple stakeholders without direct authority
- Commercial and vendor-management awareness
- Ability to manage competing priorities
- High ownership, integrity, and follow-through

Key Performance Indicators
- Projects delivered against approved scope, schedule, and budget
- Timely completion of project-development and approval stages
- Quality and completeness of business cases and documentation
- Timely identification and resolution of risks, issues, and dependencies
- Accuracy and timeliness of management reporting
- Closure of governance and approval actions
- Quality and acceptance of project deliverables
- Stakeholder and sponsor satisfaction
- Successful implementation and operational handover
- Achievement and tracking of approved project benefits
- Vendor performance against contractual commitments
- Completeness of project records and audit evidence

📌 Project Lead/Project Manager (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru