Observability Technical Lead

Role Summary

This role will lead a team responsible for monitoring, logging, tracing, and operational visibility across critical applications and infrastructure. The candidate will drive operational excellence, reliability, and continuous improvement while partnering closely with SREs, GCC and Security teams.

Key Responsibilities

- Lead and mentor a team of observability engineers supporting enterprise platforms and services.
- Define and execute the observability strategy, standards, and roadmap.
- Oversee monitoring, logging, alerting, tracing, and dashboarding solutions.
- Drive service reliability, incident response readiness, and operational excellence initiatives.
- Collaborate with application, infrastructure, cloud, and SRE teams to improve system health and performance.
- Es=teams to build intelligent operational dashboards and automated remediation solutions.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8+ years of experience in infrastructure, operations, SRE, platform engineering,



or observability domains.
- 3+ years of people management experience leading technical teams.
- Strong knowledge of observability platforms such as Splunk, Datadog, AppDynamics, Dynatrace, Grafana, Prometheus, OpenTelemetry, or similar tools.
- Experience working in cloud environments (Azure & GCP).
- Experience leveraging Microsoft Copilot, Generative AI, and AI-powered observability capabilities to improve operational efficiency, incident response, and engineering productivity. Knowledge of AI-assisted troubleshooting, anomaly detection, root cause analysis, and predictive monitoring solutions.
- Excellent communication, stakeholder management, and leadership skills.

Preferred

- Experience leading globally distributed teams.
- Robust background in automation, DevOps, and reliability engineering practices.
- Familiarity with enterprise-scale monitoring and incident management processes.

📌 Senior Consultant (Chennai)
🏢 Virtusa
📍 Chennai