Solution Architect Job Description:

We are seeking a highly skilled Service Now Solution Architect to design and implement scalable, innovative solutions using the Service Now Platform. The Architect will be responsible for understanding business requirements, defining technical strategies, and delivering end-end Service Now solutions across ITSM, HRSD, GRC, ITOM and other modules. The Candidate should be having an expertise in Service Now Architecture, Development and Integration, timelines.

Key Responsibilities:

- Define the overall Service Now architecture and solution strategy to align with business objectives and IT goals.
- Design Scalable, Secure and reliable Service Now solutions for ITSM, HRSD, GRC, ITOM and custom applications.
- Create technical roadmaps, Integrations plans and implementation blueprints.




- Develop and maintain a comprehensive Service Now data model, workflows, and customizations.
- Primary point of contact for Service Now architecture decisions, providing guidance to clients and internal teams.
- Facilitate workshops and design sessions and establish best practices.

Technical Skills:

Expertise in Service Now platform architecture and modules, including ITSM, HRSD, GRC, CMDB, ITOM and custom applications.

- Solid knowledge of scripting, Integrations, Integration Hub and third-party tools.
- Familiar with ITIL/ITSM processes and methodologies.

Certifications:

- Service Now Certified System Administrator (CSA), CIS- ITSM, CIS-HRSD, CIS-GRC and CAD.

📌 30048771 ServiceNow Solution Architect (India)
🏢 GK HR Consulting India Private
📍 India