Job Description

Job description

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- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.

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- 5–8+ years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management.

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- Experience managing enterprise customer implementations and onboarding programs.

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- Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.

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- Proven project management and stakeholder management experience.

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- Excellent communication, presentation, and problem-solving skills.

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- Ability to manage multiple projects in a quick-paced environment.

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- Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.

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- Familiarity with SQL,



APIs, ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools.

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- Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms.

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- PMP, Agile, Scrum, or Customer Success certifications are a plus.

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Keyskills required

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Customer Onboarding

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Technical Implementation

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SaaS & Cloud Platforms

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API Integrations

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Project Management

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Customer Success

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Stakeholder Management

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Solution Consulting

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Data Migration & Configuration

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Process Optimization

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Cross-functional Collaboration

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Training & Enablement

📌 Sr. Customer Onboarding Manager (Gurugram)
🏢 Scaletrix.AI
📍 Gurugram