Job Description

Hotel Sales Manager / Assistant Sales Manager

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Department: Sales & Reservations

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Location: Corporate Office, Neemrana, Rajasthan

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Employment Type: Full-time | On-site

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About Alcor Getaways

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Alcor Getaways is a fast-growing hospitality brand headquartered in Neemrana, Rajasthan, with a portfolio of luxury resorts across some of India's most sought-after destinations.

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Our sales and reservations operations are centrally managed from our Neemrana corporate office, which serves as the commercial nerve centre of the brand.

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We are building a high-performance hospitality sales organisation where technology, marketing-generated demand, structured follow-ups and strong sales execution come together to drive occupancy and revenue across our resort portfolio.

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About the Role

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We are looking for Hotel Sales professionals to join our Sales & Reservations team as Assistant Sales Manager / Sales Manager, depending on experience and capability.

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This is not a traditional field-sales role focused primarily on market visits and cold calling.

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Our marketing engine generates a steady flow of inbound guest, group, corporate, wedding, event and holiday inquiries. Your responsibility is to turn that demand into confirmed bookings, higher revenue and long-term guest relationships.

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You will be responsible for managing and converting the inquiry-to-booking journey — from the first interaction with a potential guest to confirmation, follow-up, upselling and post-booking coordination.

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For experienced candidates, the role will additionally involve leading the sales team, managing the sales funnel, closing high-value business and owning revenue targets.

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Key Responsibilities Sales & Lead Conversion

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- Handle inbound hotel and resort inquiries received through calls, Whats App, website, OTAs and marketing campaigns.

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- Respond to inquiries within defined turnaround times and maintain a high speed-to-first-contact.

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- Understand guest requirements and recommend the most suitable resort, room category, package and experience.

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- Effectively pitch room rates, packages, offers, inclusions and resort experiences.

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- Convert inquiries into confirmed bookings through structured follow-ups and strong closing skills.

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- Maintain consistent follow-up on warm and hot leads until closure.

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- Handle guest objections, negotiations and booking-related concerns professionally.

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- Identify opportunities for upselling room upgrades, meal plans, experiences and other add-ons.

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- Encourage repeat bookings, referrals and long-term guest relationships.

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CRM & Sales Process Management

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- Maintain accurate records of every inquiry, conversation, follow-up and booking in the CRM.

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- Ensure that no lead is left untracked or without a defined next action.

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- Maintain accurate pipeline stages, booking status and follow-up schedules.

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- Prepare and maintain daily,



weekly and monthly sales reports.

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- Track individual and team performance against defined sales KPIs.

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- Maintain strong discipline around response time, follow-up and lead closure.

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Resort & Internal Coordination

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- Coordinate with resort teams regarding availability, inventory, rates and booking confirmations.

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- Communicate special guest requirements and ensure smooth handover of confirmed bookings.

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- Coordinate with resort General Managers and internal teams for inventory priorities and guest commitments.

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- Work closely with the marketing team to provide feedback on lead quality, campaigns and conversion performance.

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Team Leadership — Sales Manager Level

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For candidates joining at Sales Manager level:

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- Lead, train and coach Assistant Sales Managers and the reservations team.

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- Set daily, weekly and monthly sales objectives for the team.

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- Monitor team pipelines, call quality, follow-up discipline and conversion performance.

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- Establish response-time standards, follow-up cadences and sales pitch frameworks.

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- Personally handle and close high-value group, corporate, wedding, event, offsite and long-stay inquiries.

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- Handle escalations, negotiations and complex sales situations within approved commercial guidelines.

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- Conduct regular pipeline and performance reviews and implement corrective actions.

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- Own team revenue targets and forecast future booking performance.

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- Build a high-performance, target-oriented sales culture.

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Key Performance Indicators

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Performance will be evaluated through measurable sales and business outcomes, including:

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- Lead response time

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- Lead-to-booking conversion ratio

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- Follow-up closure rate

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- Monthly and quarterly revenue achieved against target

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- Average revenue per booking / lead

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- High-value group, corporate, wedding and event revenue

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- CRM accuracy and discipline

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- Pipeline health and forecast accuracy

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- Upselling and additional revenue generation

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- Guest satisfaction and repeat bookings

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- Team productivity and capability development — Sales Manager level

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Who Are We Looking For?

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We are looking for professionals who are:

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- Passionate about hotel, resort, travel or hospitality sales.

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- Highly confident in communicating with guests over phone and Whats App.

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- Strong at pitching, persuasion, objection handling and closing.

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- Persistent and disciplined with follow-ups.

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- Comfortable working with sales targets and performance metrics.

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- Customer-focused while being commercially driven.

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- Comfortable working with CRM systems, Excel and sales reporting.

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- Energetic, self-driven and comfortable in a fast-paced sales environment.

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- Able to work collaboratively with marketing, reservations and resort teams.

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Experience Assistant Sales Manager

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- 2–4 years of experience in hotel sales, reservations, tele-sales, travel or holiday sales.

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- Graduate in any discipline; hospitality or travel background preferred.

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- Strong communication skills in Hindi and English.

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Sales Manager

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- 5–8 years of experience in hotel/resort sales or reservations.

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- At least 1–2 years of team leadership experience preferred.

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- Proven experience in achieving revenue targets and closing group, corporate, wedding or event business.

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- Graduate in any discipline; hospitality management qualification preferred.

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- Strong leadership, negotiation and closing capabilities.

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Candidates with relevant experience may be considered for either position based on their experience, sales capability, leadership ability and interview performance.

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Why Join Alcor Getaways?

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- Work with a fast-growing hospitality brand with a national resort portfolio.

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- Be part of a centrally managed, modern hotel sales workplace.

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- Work with marketing-generated inbound demand rather than relying entirely on cold calling and field visits.

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- Build expertise in hotel sales, revenue conversion, CRM and performance-driven selling.

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- Attractive performance-based incentives linked to individual/team revenue achievement.

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- Opportunity to grow into senior sales and commercial leadership roles as the company expands.

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- Exposure to multiple resort destinations, guest segments and high-value hospitality business.

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Career Growth

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Assistant Sales Manager → Sales Manager → Senior Sales / Commercial Leadership

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OR

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Sales Manager → Senior Sales Manager → Head of Sales / Commercial Leadership

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Your growth will be based on performance, revenue contribution, leadership capability and ownership.

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Work Location

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Alcor Getaways Corporate Office

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A12, Neemrana City Center,

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Neemrana, Rajasthan – 301705

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This is a full-time, on-site position. Candidates must be willing to relocate to Neemrana, Rajasthan.

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Apply Now

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If you are a hotel sales professional who believes that every inquiry is an opportunity to generate revenue, we would love to hear from you.

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Join Alcor Getaways and become part of a sales organisation focused on converting demand, increasing revenue and building the next generation of hospitality sales.

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Apply now and take the next step in your hospitality sales career.

📌 Hotel Sales Manager (Jaipur)
🏢 Alcor Getaways
📍 Jaipur